This notice explains how Manifestor Academy Ltd (“we”) collects and uses your personal information when you use this website and book with us. We are the data controller. You can contact us about your data at [email protected].
What we collect
- Contact details: your name, email address and phone number.
- Booking details: the programmes you book, dates, times, prices and any notes you add.
- Account details: your login email and a securely hashed password (we never see the password itself).
- Messages you send through our contact form.
Why we use it, and our lawful basis
- To take and manage your bookings and to contact you about them: performance of a contract.
- To keep financial records we are required to keep: legal obligation.
- To answer your enquiries and keep the website secure: legitimate interests.
Who we share it with
We do not sell your information. We use a small number of service providers who process it on our behalf:
- Our website and database hosting provider, based in the UK or EU.
- Our email delivery provider, to send booking confirmations and account emails.
How long we keep it
Booking and payment records are kept for 6 years to meet tax and accounting rules. Contact form messages are kept for up to 2 years. Account details are kept until you ask us to close your account.
Your rights
You have the right to access your information, to have it corrected or deleted, to restrict or object to how we use it, to data portability, and to withdraw consent. To use any of these rights, contact us at [email protected]. We will respond within one month.
If you are unhappy with how we handle your information you can complain to the Information Commissioner's Office at ico.org.uk.